FAQ

Frequently asked Questions

How to place an order?

You have the option of ordering via the website or over the phone
If you decide to order via the website, you can follow the simple steps outlined below
- Browse the site for the product you require
- Add the product to the cart
- Proceed to the checkout
- Follow the directions on payment
- Await confirmation once payment has been done
If you prefer to place an order over the phone give us a call at 043020899 (08:00 AM- 11:00 PM, Saturday - Friday) and we will be more than happy to assist you in placing your order.

Do you deliver to Abu Dhabi ?

Yes, we deliver all across UAE.

What if I am not happy with my order?

If for any reason you are not fully satisfied with your order please get in touch with our Customer Service department, and we can take a further look into any problems you have had. You can call us at 043020899 (8:00 AM- 11:00 PM).

Do you accept ESAAD card discount?

Yes, you can get 10 to 15 % discount if you are one of Esaad card holders.

Can I use ESAAD card discount with another discount voucher?

Sorry, but no two offers can be clubbed together, which means you can either use ESAAD card or the discount voucher.

I’m having difficulty in placing the order?

If you are having difficulties placing your order, please call 043020899 and one of our associates will be happy to assist you.

Is there a limit on quantity of orders or quantity of products in one order?

Inthe interests of all our customers, we may place restrictions on bulk buying of some products. Vegetable Souk reserves the right at our sole discretion, to limit the quantity per person, per household or per order. The said limitations may be applicable to orders placed by the same account, the same credit card and also to orders that use the same billing and/or shipping address. Vegetable Souk will provide notification to the customer should such limits be applied.

How do I know if my order has been successful?

Once your order has been accepted you will receive an email confirmation from care@vegetablesouk.com showing the details of the order you have just placed.

Once I have ordered from care@vegetablesouk.com, what documents will be required for receiving of the delivery?

Delivery will be made to the address specified when you complete the order. At point of delivery, identity verification of the Consignee by sighting either an original labor card, passport, driving license, emirates ID Free zone ID to support consignee verification, will be required by our courier partners.

Can I cancel my order?

You can cancel the order up to the point of shipping without any charges being applied, unfortunately once the product is shipped as per the cancelation terms in the T&Cs charges may apply. For assistance in this matter please contact the customer service team, at 043020899, who will be happy to assist in this matter.

Do all items in orders always ship together?

If you have ordered multiple products on one order, we will try to ensure they are all delivered together. However, this also depends on the type of products ordered, some products are large and delivered directly from the supplier, in these cases we will not be able to have them delivered together.

Vegetable Souk offers you a wide variety of grocery products, fresh fruits and fresh vegetables online at competitive pricing in Dubai. Vegetable Souk supermarket in UAE, fortunately, has a very simple online shopping grocery app where you can buy products to be of the best quality and genuine groceries. We render a pleasant consumer experience online in Dubai and give you the opportunity to enjoy quality products and services by bringing the supermarket right to your home. We ensure the display and delivery of groceries with the best possible deals in UAE to make a grocery delivery service you can trust directly to your door. Buy a range of fresh fruits, organic vegetables and grocery products in UAE served with utmost satisfaction and the freshest options in our grocery app tend to maintain a long-standing online shopping bond.

We bring together common organic and fresh vegetables online to supermarket online shopping in order to improve health and well-being in Dubai and help you make healthy choices. Vegetable Souk renders access to the best organic essentials and holds on to the mission to bring fresh produce to homes by consistently curating the freshest, best-tasting and vitally important organic produce.  

For our supermarket online shopping, delivery service is straightforward, convenient, and tailored to your needs and takes the steps closer to the heavy enthusiasm for real food and improved well-being. Vegetable Souk set standards high in curating a delicious array of vibrant, seasonal fruit and vegetables online and delivers in the easiest and most fulfilling ways ever. 

The vegetable Souk web portal and the grocery app are designed for your convenience in shopping for farm-fresh fruits delivery, Dubai and let you buy vegetables, groceries and more. There are so many organic products also to serve you with all your needs and buy groceries online to get them delivered to your doorstep in one go.

Vegetable Souk is a leading online grocery delivery store that delivers fresh fruits and vegetables and makes it go in the most convenient way for you without taking away from your daily activities. We set it easy to give your shopping for groceries in a pool of a diverse range of products and provide the ability to find them with less hassle. Our price range falls in an affordable stack and the offers have been proven to be more cost-efficient. We let you shop with the best customer experience and are always committed to providing fresh and organic vegetables online, Dubai.

Get your hands on the finest quality nearby grocery delivery service for fresh, healthy fruits and vegetables online in Dubai and get them delivered across UAE from Vegetable Souk. Your search for fresh fruits and vegetables comes to an end with us, as we let you consume only the finest quality and fresh produce and also have got you covered with online grocery delivery. With us, your satisfaction is guaranteed at all terms ensuring that you receive only the best of fresh vegetables and fruits online meeting the strict compliance standards. If you place an order with Vegetable Souk online, you receive only the highest quality goods on fruit delivery, Dubai. 

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Free Delivery

for all orders above AED 200

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in Dubai,sharjah & Ajman

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